Please address all billing queries to info.web.ph@z.com. Ensure you include as many details as possible, including the account name, the email address used to log in to the account, or an order or invoice number.
You may also contact our support team regarding your billing queries.
Our support team will assist you from PHT, 9 am to 6 pm, Monday to Friday, through live chat. But, of course, you may still leave a message after our operating hours, and we will get back to you as soon as possible.