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HOW TO TRANSFER DOMAIN FROM HOSTGATOR TO Z.COM

If you intend to transfer your domain name from Hostgator to Z.COM, then, this article will guide you through the process.


1. Basic Requirements
Before initiating a domain transfer process, confirm that the following criteria are satisfied:


a. The domain name to be transferred is over 60 days old from initial registration

b. The domain name has NOT been transferred within the last 60 days

c. The domain name status is not on “Hold”

You can use a WHOIS lookup tool to confirm the above information for your domain and if all are satisfied, you can then move on to check Z.COM domain page to see if your domain name extension is supported by our services.


2. Turn off Domain Privacy Protection
You will have to turn off the WHOIS domain privacy protection service if it was activated for the domain, so that the receiving registrar (Z.COM) can have access to the owner’s contact details. Here is how to turn off the privacy protection service:


d. Log in to your Hostgator domain portal

e. Navigate to the Domains tab

f. Click on the domain name you wish to transfer

g. Hover your mouse over the icons on the left navigation panel to view highlights of the tabs, then click “Domain Privacy”

h. Once the Domain Privacy page is opened, select the “Public” radio button to disable Domain Privacy

i. Click Save

3. Review/Update Contact Information
It is important that your domain contact information is correct as it will be used for approval/verification purposes. The following steps will guide you through reviewing and updating your domain contact information on Hostgator if necessary:


j. Log in to your Hostgator domain portal

k. Navigate to the Domains tab

l. Click on the domain name you wish to transfer

m. Hover your mouse over the icons on the left navigation panel to view highlights of the tabs, then click “Contact Info”

n. You can now review or update the registrant, administrative, technical and billing contacts information

o. Click “Save Contact Info”

4. Unlock the domain & obtain EPP/Authorization code
Most domain service providers set a transfer or registrar lock on domains. To remove this lock, simply follow the steps below:


p. Log in to your Hostgator domain portal

q. Navigate to the Domains tab

r. Click on the domain name you wish to transfer

s. Hover your mouse over the icons on the left navigation panel to view highlights of the tabs, then click “Domain Locking”

t. Select the “Locking OFF” by switching the option button

u. Click “Save Domain Locking”

v. Once the domain is unlocked, the button to obtain the EPP or Authorization code will appear

w. Click the “Request Your EPP Key” button

x. Keep the code safe and move on to place your transfer request on Z.COM

5. Request for the domain transfer on Z.COM

This article will show you how to place an order for the domain transfer on Z.COM where you will be required to enter the EPP code you got from Hostgator for the domain.

Request Transfer to Z.COM

It is also important to note that domain transfers take up to 5 weekdays to complete but if any issue is encountered, our support team will contact you immediately and guide you through the solution.