11 Floor Insular Life Building Makati 11 Floor Insular Life Building Makati
  • General


If you are looking for a service to check your website on a regular basis and let you know if it is down, Techradar has a great review of some of the best services to choose from.

See https://www.techradar.com/au/best/best-website-monitoring-software

If you can not browse to your website and you suspect it is down, there is a great free tool that can check the status of your website from all over the world and report if it is up.

Go to https://www.uptrends.com/tools/uptime:

a) Type in your website address

b) Click “Start Test”

Within a few seconds you will be able to see the status.

If your site is down here are a few things you can check:

1) Check our status page for details of any maintenance or outages https://cloud.z.com/ph/category/news/maintenance

2) Check that your plan is still Running at https://cp-ph.cloud.z.com/WebHosting/ and renew if you need to. See article “How to Renew Webhosting” [022]

3) Check there is no issue with your DNS, see our article [025]

4) If you receive a 4XX or a 5XX error see our list of common web page errors [036]

5) Contact our Support department