Here at Z.com, we offer a 30-day trial for Google Workspace. If you prefer a paid plan, choose from our three Google Workspace plans. Visit the Google Workspace page on our website to review the costs and features of each plan. Note: • You need a domain name to sign up for our 30-day Google Workspace trial. If you do not have one, register through our domain registration page. • For existing Z.com customers, please use the email address you used to create your Z.com account in the sign-up form.    

1. Purchase Process - How to make an order

To start a Google Workspace 30-day trial: 1. Click here for our Google Workspace 30-day trial sign-up form. Fill out the form (first name, last name, email address, phone number, etc.) and select options from the drop-down menu accordingly. Remember to check □ I have read and agree to the Product Term of Service (https://web.z.com/sg/terms/), and Privacy Policy. (https://web.z.com/sg/privacy/). Once done, click Submit. 2. Once submitted, our customer support will contact you within 1 or 2 business days with your account details.

2. Settings Process - How to set up

1. Within 1 or 2 business days, check the inbox of the email address you used in the sign-up form or to sign up/sign in to your Z.com account. You should receive two emails as described below. From: The Google Workspace Team <workspace-noreply@google.com> Subject: [Action Required] You’ve signed up for a Google product: What’s next? Subject: [Action Required] Activate your new Google Workspace Business Starter for example.com. 2. Let us focus on the first email ([Action Required] You’ve signed up for a Google product: What’s next?). Click here (link in the email) to create your password and sign in to the Admin console. Note: Your admin account username is admin@example.com. Please refer to the email below to find it. 3. Enter your desired password in the Create password and Confirm password fields before clicking Change password to save changes. 4. Once you have done this, let us return to the second email ([Action Required] Activate your new Google Workspace Business Starter for example.com). Click Sign in to access your Google Admin console. 5. Sign in using the admin email address in step 2 and the password you created in step 3. 6. Upon reaching your Google Admin console, click VERIFY DOMAIN. 7. Click PROTECT. 8. Follow the instructions on the screen. Return to your Z.com Client Area and navigate the domain DNS Management section. Once done, click NEXT: GO TO STEP 2. 9. Copy your verification code and go to your domain DNS Management section to create a new TXT record. Once done, click Save Changes. Then, return to the page below and click PROTECT DOMAIN. 10. Click CONTINUE to be redirected back to your Google Admin console page. 11. To activate Gmail for your domain, click SET UP MX RECORDS. 12. Click ACTIVATE. 13. Follow the instructions on the screen. Return to your Z.com Client Area and navigate the domain DNS Management section. Once done, click NEXT: GO TO STEP 2. 14. Add the Google MX records to your domain DNS Management section. Once done, click Save Changes before proceeding to ACTIVATE GMAIL. 15. Click FINISH, and you are done!

3. Plan Change Process - How to upgrade to a paid plan after 30 days

To change your 30-day trial to a paid plan after 30 days: Customers can easily change a trial to a paid plan in 3 steps**. ** There is no need to set up the domain and activate Gmail again. Refer to this guide (following Purchase Process from steps 1-3 only**). Note: • Choose the same plan as your trial plan. Select I already have a Domain to use the same domain name for this new subscription. • Once the order is completed, your new Google Workspace paid service will NOT be activated yet. • Please contact our customer support team for further assistance so we can coordinate with the appropriate team to activate your service.

After signing up for Google Workspace, you can add more email addresses (otherwise known as seats or user licences) directly from the Z.com Client Area. In Google Workspace, “seat” refers to a single user account or licence within an organisation’s subscription. Each seat represents a user with access to the Google Workspace services suite. For example, suppose a company signs up for Google Workspace and purchases 50 seats. In that case, up to 50 individual users within that organisation can have their own Google Workspace accounts, each with a unique email address and access to its shared resources and services. To add more seats directly from the Z.com Client Area, 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. Aligned with your Google Workspace service, click View Details. 4. Click Change Number of Seats on the left side under Actions. 5. Enter the total number of seats (*including current seat/s) and click Click to Continue >>. 6. Review the new configuration in the Description section and select your desired payment method. Then click Click to Continue >> to finalise your order and payment. What is the price for an additional seat? The price for an additional seat is calculated on a prorated basis, aligning with the service’s initial start date. This means you only pay for the portion of the billing cycle that remains when the new seat is added. The exact price would depend on the cost of the full billing cycle for one seat and the time left in that cycle when the new seat is added. Note: Adding more seats to your plan does not affect your current storage capacity. It simply adds new email accounts, each with its own storage limit. Our plans offer different storage per user: 30GB in the Starter plan, 2TB in the Standard plan, and 5TB in the Plus plan (please see here). If you need more storage, you can think about upgrading your plan to one with higher limits.

Google Workspace is an integrated suite of productivity tools for businesses, including Gmail, Drive, Docs, Sheets, and Meet. It enables seamless collaboration and communication and supports custom domain emails (e.g., john@yourcompany.com) for a professional, branded appearance, ensuring teams can work efficiently and stay connected from anywhere. Here at Z.com, we offer three types of Google Workspace plans. Feel free to visit the Google Workspace page on our website to review the different costs and features of each plan. Note: You need a domain name when you sign up for Google Workspace. If you do not have a domain name yet, you can register one while signing up for the Google Workspace plan or directly through our domain registration page.    

1. Purchase Process - How to make an order

To purchase a Google Workspace plan: 1. Go to our Google Workspace page, where you can easily compare the costs and features of each plan. Consider your requirements and choose the plan that best suits your needs. 2. Depending on the plan you choose, click Buy Now. 3. Go ahead and select Register a New Domain, or I already have a Domain.

• Select Register a New Domain to search for the availability of the domain name for registration (recommended for start-up customers that do not own a domain name yet). • Select I already have a Domain if you own an existing active domain name and would like to use it for this subscription**. ** Please do not use this domain to order Google Workspace from any other provider or the Google side. Note: For trial plan customers, please choose I already have a Domain, and be sure to contact us once you have completed the order.

4. Add to Cart for the new domain name, or Check for I already have a domain to proceed to the Sign up/Sign in page. 5. At the Sign up/Sign in section,

• For new customers, sign up for a Z.com account and your Google Workspace subscription by filling in the Email Address and Password fields (check □ By continuing, I acknowledge that I have read and agree to the Product Terms of Service and Privacy Policy.) > Sign Up and Send Verification Code. You may refer here for more information on signing up for a Z.com account.

• For existing customers, enter your Email Address and Password, then Sign in.

6. Upon reaching the Checkout page, ensure the correct plan is selected to match your requirements (plan and number of seats) in the Purchase Information section, review your domain registration information, and choose your Payment method before proceeding to Pay Now.

Note: Make sure that your domain name is correct. Once the Google Workspace service is activated, the domain name cannot be modified or changed, and the service cannot be cancelled, so a refund is also not possible. * If you have any available coupon codes, you may use them at this step. Enter the coupon code > Apply Code.

7. Once payment has been completed, click Go to My account to manage your Google Workspace service.    

2. Settings Process - How to set up

To start using your Google Workspace email:

* You must verify your domain ownership by adding Google TXT records before using any Google features like email and apps inside Google Workspace.

1. Log in to your Z.com Client Area, aligned with your Google Workspace service, and click View Details. You will locate the email address and password needed to access your Google Admin console (step 3). 2. Now, check your registered email inbox. You should receive an email to access your Google Admin account. Click the Sign-in link in the email content.

Subject: [Action Required] Activate your new Google Workspace Business Starter for example1234567.com From: workspace-noreply@google.com

3. Sign in using your Google account. As mentioned above, the email address and password are in step 1. 4. Upon reaching your Google Admin console, click VERIFY DOMAIN. 5. Click PROTECT. 6. Follow the instructions on the screen. Return to your Z.com Client Area and navigate the domain DNS Management section. Once done, click NEXT: GO TO STEP 2. 7. Copy your verification code and go to your domain DNS Management section to create a new TXT record. Once done, click Save Changes. Then, return to the page below and click PROTECT DOMAIN. 8. Click CONTINUE to be redirected back to your Google Admin console page. 9. To activate Gmail for your domain, click on your domain name under Domains. 10. Click Activate Gmail. 11. Choose the Set up MX record option before proceeding to click NEXT. 12. Follow the instructions on the screen. Return to your Z.com Client Area and navigate the domain DNS Management section. Once done, click NEXT: GO TO STEP 2. 13. Add the Google MX records to your domain DNS Management section. Once done, click Save Changes before proceeding to ACTIVATE GMAIL. 14. Click FINISH, and you are done!