Guide for first-time visitors

We have compiled information about our services to ensure that first-time visitors can buy items with peace of mind and at a good value.

Top Hosting Platforms
for Websites and Email Services

  • Domain

    Our domain rates include ICANN fees, WHOIS privacy, and URL forwarding with no hidden charges.

    Buy Domain

  • Web Hosting

    Build your online presence with our secure and budget-friendly hosting plan with a free .com domain.

    Buy Web Hosting

  • Business Email

    Enhance your email experience by incorporating personalisation and seamless productivity tools.

    Compare Email Plan
30-Days Satisfaction Guarantee

You are protected by our 30-days Money Back Guarantee Program!
Get 100% refund from the signup date if you are not happy with our service.

Note: This refund policy only applies to customers who bought our Web Hosting Plans with a subscription duration of 1 year or more. For a full refund of the Web Hosting Services, we will deduct the equivalent of the cost of the free .com Domain and/or any applicable fees.

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Why Choose Us?

Enhance your online business with our cost-effective range of products and services.

  • +30M
    Domain Registrations
    • Cost-effective Domain Price
    • User-friendly Dashboard
    • Preconfigured for Immediate use
  • +1M
    Servers
    • Wordpress Site Optimization
    • Automated Daily Backups
    • 30-day Money Back Guarantee
  • 99.9%
    Service Level of Commitment
    • Continous 24/7/365 Montoring
    • Complimentary Let’s Encrpt SSL
    • Malware Removal Included

About Us

Z.com embarked on IT infrastructure business development in 2015, primarily establishing its presence in Southeast Asia as part of GMO Internet, Inc.'s global expansion efforts.

At GMO Internet, our mission is to enhance internet experiences, foster new internet cultures and industries, and bring joy and inspiration to our customers.

We are committed to leveraging the technical expertise and operational knowledge gained through GMO Internet's leading market position in Japan
to contribute to the growth of the internet industry in each country.

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Top Asked Questions

    • How many websites can I create on one server, and how much does it cost?

      A common question is how many websites a single server can host and the related costs, which depend on Z.com's hosting plans.

      Z.com offers four hosting plans, varying in price and features, allowing for hosting either a single or multiple websites. Visit our web hosting page to review the costs, features, and specifications of all plans to find the best fit for your needs.

    • What are the payment types accepted?

      To enhance our service, our system offers multiple payment alternatives for customer convenience. Currently, Z.com accepts the following payment methods:

      1. 1Credit Card
      2. 2Dragonpay(GCASH/Online banking/OTC/Others)
      3. 3Paypal
      4. 4Bank transfer

    • What’s the difference between a domain, web hosting and email hosting?

      Building a strong online presence involves three components: domain names, web hosting, and email hosting.

      A domain (e.g., yoursite.com) serves as your online address and reflects your brand.

      Web hosting stores your website’s files, ensuring it's accessible 24/7, with various options impacting speed and security.

      Email hosting provides professional email addresses (e.g., info@yourdomain.com) and enhances credibility and security.

      Integrating these components is key for a cohesive digital identity, with options to use separate providers or a single service like Z.com.

    • What is a domain name (top-level domain, ccTLD)?

      Domain names are the unique addresses that identify a website on the internet. In other words, a domain name is the address people type into a web browser address bar to find your website.

      Domain name types

      Top-level domain (TLD) refers to a domain name’s suffix or last part (e.g., .com, .net, .org).

      Country code top-level domain (ccTLD): is a two-letter domain extension, such as .us or .ph, assigned to a country, geographic location or territory.

    • How do domains and whois proxy work?

      A whois proxy, or domain privacy service, allows individuals or businesses to hide customer contact in the public whois database. Instead of displaying the actual registrant’s information, the proxy service substitutes its own, ensuring the domain owner’s privacy. Active whois proxy prevents registrant email to receive spam like unwanted marketing/advertisement emails.

    • What requirements are needed, and what alphabet characters can be used to register a domain name?

      Registering a domain name can vary depending on the domain extension (TLD/GTLD/ccTLD). Generally, the following are common considerations:

      Eligibility

      Some domain extensions may have specific eligibility requirements. For example, certain country-code TLDs (ccTLDs) may be restricted to entities within or associated with that country.

      Character limit

      Most domain names have a maximum character limit, typically around 63 characters (excluding the TLD). However, shorter domain names are often preferred for practicality.

      Allowed characters

      Domain names typically include letters (a-z), numbers (0-9), and hyphens. Hyphens cannot be placed at the beginning or end of a domain name, and two hyphens together are not permitted.

      Restricted terms

      Certain terms may be restricted due to trademark issues or policies set by the registry. Additionally, offensive or inappropriate terms may be prohibited.

      Note: Domain names are registered on a first-come, first-served basis, so availability is subject to the existing registrations.

    • How do I create a website with my domain name?

      Once you have registered your domain name, you can create a website in several ways depending on your technical skills and needs:

      Options

      Web Hosting with cPanel - Full control over your website.

      WordPress Hosting - Optimized hosting for WordPress sites with easy setup.

      AI Powered Website Builder - Create a professional website in 30 seconds, no coding required.

      Website Design service - Professionally designed websites tailored to your business.

    • Can I manage my domain DNS or Nameservers?

      Yes, you can add or remove DNS records via DNS Management or update your Nameservers from your account dashboard.

      Both settings are easily accessible after logging in to your Z.com account.

    • What are the popular domain names? How do I check the availability, and how much does it cost?

      Popular domain names differ based on trends, industries, and preferences. Common extensions include .com, .net, .org, .edu, and country codes like .ph, .sg, and .my. Newer options include gTLDs like .app, .blog, .guru, and more.

      Whois protection does not apply to selected ccTLDs due to regulatory restrictions.

      Z.com provides budget-friendly domain prices, inclusive of ICANN fees and whois privacy protection. You may purchase your desired domain name and check the availability here.

      Note: If it's already registered, consider other recommended extensions or explore alternative domain names.

      Check here for the complete domain price list and popular extensions like .biz, .com, .info, and more.

      Note: prices may change without prior notice.

    • What is Web Hosting and How Does it Work?

      Web hosting is simply offering storage space for any application or website on special computers called servers, which allows individuals or companies to create and post a website. Once a website is hosted or stored on a server, users can simply access it by typing the domain name (web address) in their browser.

      Z.com is a web hosting service provider that caters to technologies like server and domain registration services, which are necessary for a website to be accessible on the internet. Website contents are stored on the server and are available on the Internet 24/7.

    • How to create and host my website with Z.com?

      Hosting a website in the Philippines is not as difficult as many people think. To create a website, you need to ensure that you have a domain and a web hosting server.

      Beforehand, you should check your website's requirements to find a server that matches your needs. Then, choose a platform that will cater your website development, such as WordPress, and you can start building your website. Finally, connect your website to the domain.

    • What are the features and how much does it cost?

      We offer competitive server costing. Please refer to here for updated prices and complete plan features.

    • Can I use your web hosting service even I have zero technical knowledge?

      Yes, our service can cater to novice or non-technical individuals to create websites easily. Our provider offers an application called Installatron that provides multiple free web applications via one-click installation.

      Our web hosting services are user-friendly and offer over 100 free web applications. These applications span a wide range of functionalities, including content management, community building, e-commerce, statistics, and surveys. Our selection includes popular apps such as WordPress, Joomla, Drupal, Magento, and more!

    • How to activate the free SSL Certificate?

      SSL certificate comes free when you have an active server with us. Please note that to utilize the free SSL service, you may need to set your domain's Name Servers to Z.com's Name Server.

    • How to install WordPress in my Server?

      To develop your website using WordPress, you can install the application via the WP Toolkit on your cPanel dashboard:

      1. 1
        Log in to cPanel.
      2. 2
        Navigate to 'cPanel > Domains > WP Toolkit.
      3. 3
        Click the 'Install' button.
      4. 4
        Choose the options you want for the 'Installation path'.
      5. 5
        Enter the title of your site in the 'Website title' text box.
      6. 6
        Click 'Install'.

    • What is Business Hosting?

      Business Hosting is a high-performance hosting solution designed for growing websites, online stores, and SMEs. It offers more dedicated-like power (CPU/RAM/storage) with the simplicity of cPanel—no deep technical skills required.

    • Do I get email accounts with Business Hosting?

      Yes. Business Hosting includes Titan Business Email accounts:

      • ・Launch / Grow: 1 account free
      • ・Scale / Thrive: 5 accounts free

      You can add more accounts anytime as your team grows.

    • Is Business Hosting managed or do I need technical skills?

      It’s fully managed by Z.com. We handle server configuration, security, updates, and automated backups—so you can focus on your business, not on server ops.

    • What happens after I buy the Website Design Service?

      After your order, we’ll conduct a thorough consultation to understand your needs.

      If you have any sample websites that are close to what you’re looking for, sharing them will help us start the project more smoothly. We can also help with creating content, visuals, or logos. To make your website even better, feel free to share any ideas or preferences — even just as a simple bullet list.

    • How long will it take to build my website?

      Most websites are ready in a few days to one week, depending on the content.

    • Can you help me write the content for my website?

      Yes! We can support you with writing and organizing your content.

    • I already have a website. Can you update or rebuild it?

      Absolutely. We can refresh or fully redesign your existing site.

    • Can I use my own hosting?

      Yes, but we recommend using our hosting for the best performance and support.

    • Can you update my website later if I want to make changes?

      Yes, we can. Some updates may require an additional fee depending on the work involved. Feel free to contact us first for a quote or advice.

    • Can I have multiple email addresses?

      Yes, you can create multiple email addresses for your domain (such as sales@yourcompany.com, info@yourcompany.com).

      The number of email addresses you can create depends on your Email Hosting service plan.

      Visit our Email Comparison page to compare plans and choose the one that best fits your requirements.

    • What is business email?

      A business email is an email address that uses your own domain name for your business rather than a generic domain like Gmail.com. With our Email Hosting service, you can create as many email accounts as you need. For example, every employee or department can have custom email addresses that end in @yourbusiness.com.

    • Titan Email vs Google Workspace vs Personal Email: Which one should I choose?
      • Titan Email — best for professional business email with useful built-in email tools.
      • Google Workspace — best for teams that need seamless collaboration and productivity apps.
      • Personal Email — best if you want basic email included with unlimited email accounts.

      In summary, pick Titan Email for focused business communication, Google Workspace for full team productivity, and Hosting Email for simple, budget-friendly email needs.

      More details here.

    • IMAP vs POP: What’s the difference and which is best for me?

      IMAP (Internet Message Access Protocol): Keeps your emails on the server and syncs across all your devices. Perfect if you check email on your phone, tablet, and computer.

      POP (Post Office Protocol): Downloads emails to your device and removes them from the server. Ideal if you use only one device to check email.

      Consider your email usage habits and storage needs. IMAP is suitable for accessing email from multiple devices, while POP is ideal for single-device users who want to save server storage and access emails offline.

      Both protocols are supported with our Email Hosting service.

    • Can I migrate existing email and contacts from other email platforms?

      Titan account includes migration tools that allow you to move your email and contact to the new account. 

    • Can I access my email with Titan on Apple and Android Devices?

      Yes, it is accessible in Titan apps or your web browser for Android and iOS devices. In addition, you can also set up Titan email with Apple Mail and Android mail.