• Free

    Free Web Hosting is only applicable with a domain purchase.
    Perfect for single website
    0/mo
    • 1 Website
    • 500MB SSD Storage
    • 0 Email Account
    • Free SSL Certificate
    • Malware Detection
    • Free WordPress Toolkit
  • Starter

    Perfect for single website
    98/mo
    • 1 Website
    • 1GB SSD Storage
    • 50 Email Accounts
    • Free SSL Certificate
    • Malware Detection
    • Free WordPress Toolkit
  • Personal

    Ideally for personal website
    160/mo
    • 25 Websites
    • 10GB SSD Storage
    • 100 Email Accounts
    • Free SSL Certificate
    • Malware Detection
    • Free WordPress Toolkit
  • Business

    For Business and E-commerce site
    215/mo
    • Unlimited Websites
    • 100GB SSD Storage
    • Unlimited Email Accounts
    • Free SSL Certificate
    • Malware Detection
    • Free WordPress Toolkit

Overview

This page explains how to migrate your website’s data to Z.com. Take note that domain registration transfer is not included in the website transition process.

  • Website Migration

    During the migration process, it is NOT required to transfer your domain registration to Z.com. You can transfer your domain separately at any point in time. When you are ready to transfer your domain, kindly refer to our instructions for domain transfers.

    Transfer my domain to Z.com
  • Create a Z.com account

    Make sure that you have an active account and service before proceeding. Please see the following on how to sign up for an account.

    If you have your own domain name, select the option I already have a domain during the signup process. This allows you to use your existing domain to your new server.

    Signing Up for a Z.com Account: A Step-by-Step Guide
  • Adding your domain to Z.com at this point does NOT affect your current live website in any way. It will remain functioning normally at your current host until you point your DNS records in Step #4.
  1. 1

    Back up your data from your current hosting company

    This step backs up the data from your current hosting company to your local host computer.

    You’ll need to back up the following:

    • Website files
    • Database file (only if your site uses a database)
    • Email
    • Make sure your database is exported to a file with the extension .sql.

    Creating database back-up may differ from respective provider, please contact your current provider for proper assistance. If not, you may need to process by exporting your database manually.

  2. 2

    Upload your data to Z.com

    This step uploads the data from your local host computer to your new Z.com account.

    Website files upload

    You can use an FTP Client to connect to your new Z.com Server and upload your website data. For instruction please see:

    Upload Website contents via FTP

    Import Database File

    • This step is only necessary if your website uses a database.

    Make sure to secure your database back-up (.sql file) from your current server. For instruction on how to import your database to your Z.com account, please see:

    How to migrate my database to Z.com?

    Email Migration

    View the following article for instructions on how to import the emails you downloaded from your current hosting company into your new Z.com mail server.

    Import another host’s email into Z.com
  3. 3

    Create Website Staging Environment at Zcom Server (before pointing your domain NS)

    Before changing your domain Name Server, this step will allow you to test and confirm your website compatibility within Zcom server.

    Process in the OLD Server

    - Create an [A record pointed to Z.com Server IP] on your current Server DNS table (Ex. zcomtest.yourdomain.com), wait for the DNS to propagate within 1 hour up to 24 hours.

    Process at Zcom Server (cPanel)

    - Locate Z.com server IP, under Server statistic area on your cPanel dashboard (on the right most part of the page).

    - Create an additional subdomain from your Zcom server, please see how to add sub-domain instruction

    - Upload your Website files inside the sub-domain directory/Folder

    - Import your database file

    - Confirm your configuration file

    - Once done check your website accessibility in the browser by visiting the sub domain (zcomtest.yourdomain.com)

    Note:

    • Replace (yourdomain.com = refer to your your own domain name)
    • Please also be guided that website staging option on a sub-domain is only available on (Personal and Business Plan, thus Starter plan/Free Web hosting is not eligible due to service specification limit.

    View the following article for instructions on how to update the hosts file on your computer to point to Z.com.

    How to View your Z.com website using a hosts file
    • After you have confirmed your site is functioning correctly, make sure to remove the lines you just added when testing.
  4. 4

    Point your DNS to Z.com

    This is the final step to move your website hosting on your new Zcom server.

    At this point, your website is perfectly set up on your Z.com server, however it is still loading from your current web hosting provider.

    To load your website from your Z.com Server, you need to set your domain name server settings point to Z.com server. You have two options when pointing your DNS.

    - Point via nameservers (Recomended)

    - Point via A records (Server IP)

    How can I know which DNS configuration to use?

    It makes no difference which option you choose. The way your website loads will be the same for both records pointing option. The only difference is that pointing your domain DNS via name server is much simpler.

    Name Server Pointing (Recomended)

    Pointing your domain DNS via Name server is more easier and straight forward. Once propagation take place and resolved to all location, all record on DNS table will be move to you Z.com server.

    Nameservers overview How to check your Domain Nameservers setting

    A Records Pointing

    Using A Record to point your domain to your Z.com server is more challenging than the recomended name server pointing.

    You can go with this option if you wish to keep some service running on your current/old server. You may need to check your Z.com server IP address, these are multiple record to point to a diferrent services like:

    - Website

    - Email

    - Other custom records required

    Updating your domain DNS table is relatively easy, however if you find it intimidating please communicate with your current/old server provider for further assistance.

    View the following article for instructions on how to view the IP addresses at Z.com you’ll need to point your A Records to.

    You’ll then need to check with your current hosting company for instructions on how to update these records.

    How to set-up correct Z.com DNS records to connect my domain and website?

    Wait for the DNS records to propagated/resolved

    After pointing your DNS records to Z.com, they will need time to propagate online.

    A Records may take around 1 hour to initially update in the internet but it may take up to 48 hours to totally propagate online.

    DNS propagation overview
    • We are not able to expedite the DNS propagation, DNS will automatically resolved to all location after certain period of time upto 48 hours.

    Once the DNS is propagated in the internet, your website will start to run under your Z.com Server.