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How to transfer a domain from Hostgator to Z.com?

To ensure a smooth transfer of your domain, the following criteria must first be satisfied. Ensure it has been over 60 days since the domain registration or last transfer. Check the status of your domain. It must be valid for a minimum of 15 days from its expiry. Your domain administrator details must be correct [...]

How to transfer a domain from Hostinger to Z.com?

To ensure a smooth transfer of your domain, the following criteria must first be satisfied. Ensure it has been over 60 days since the domain registration or last transfer. Check the status of your domain. It must be valid for a minimum of 15 days from its expiry. Your domain administrator details must be correct [...]

How to transfer a domain from BlueHost to Z.com?

To ensure a smooth transfer of your domain, the following criteria must first be satisfied. Ensure it has been over 60 days since the domain registration or last transfer. Check the status of your domain. It must be valid for a minimum of 15 days from its expiry. Your domain administrator details must be correct [...]

How do I create and delete a cron job?

To create a cron job directly from cPanel, Step 1: Access cPanel directly through your Z.com account or here. *Kindly note that your account's credentials, including your cPanel username and password, should be sent to your email. Step 2: Once you have reached the cPanel dashboard, locate "Cron Jobs" either through the "Search Tools (/)" [...]

How do I reset my password?

You may change your current password for your Z.com account after successfully logging in to your account. Step 1: You may log in to your Z.com account here. Upon reaching the Login page, enter the Email Address and Password used for your Z.com account before proceeding. Step 2: Once you are at your Z.com dashboard, [...]

How do I disable my Registrar Lock & ID Protection if I would like to transfer out of Z.com?

To ensure a smooth transfer of your domain out of Z.com, you will need both the Registrar Lock and ID Protection of your domain to be disabled first, which can be done directly through your Z.com account. Step 1: Log in to your Z.com account here. Step 2: Once you have reached the Client Area, [...]

I forgot my Z.com email address

There are two ways to retrieve the email address you use to log in to your Z.com account, should you forget. However, kindly note that it is only through our support team that they can recover the email address for you. [Option 1] Providing of Z.com account name. You may contact our support team via [...]

How to access Z.com Panel?

You may log in to your Z.com account or via our website. And key in your Email Address and Password set for your Z.com account before proceeding to "Log in." Successful login should look like this.

How to transfer domain from NameCheap to Z.com?

To ensure a smooth transfer of your domain, the following criteria must first be satisfied. Ensure it has been over 60 days since the domain registration or last transfer. Check the status of your domain. It must be valid for a minimum of 15 days from its expiry. Your domain administrator details must be correct [...]

Frequently Ask Questions

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Can I get a printed version of my invoice?

Yes, you can. Z.com customers can print a paper version or download a PDF copy of their invoice. You can view all current and past invoices from your client area for your Z.com services anytime. In addition, your client area maintains a log of every invoice from the entire history of your account. See past [...]

Who should I contact regarding billing queries?

Please address all billing queries to info.web.ph@z.com. Ensure you include as many details as possible, including the account name, the email address used to log in to the account, or an order or invoice number. You may also contact our support team regarding your billing queries. Our support team will assist you from PHT, 9 [...]

I clicked on the verification link, but it expired. What does that mean?

In cases whereby the provided link in the email from our registrar, Onamae, is expired upon clicking, the set period has already passed, or the contact information is updated after the first verification email is sent. Kindly contact our support team to request a resend of the verification email if no changes were made to [...]

Can a domain be transferred with the WHOIS information set up?

It is impossible; you must unlock your WHOIS setting before initiating the domain transfer. After the domain transfer completes, please set up the WHOIS information setting from your dashboard; if you have decided to transfer your domain to Z.com.

Will the WHOIS information be modified during the domain transfer process?

Z.com will obtain the WHOIS information from the losing registrar during the domain transfer process. However, if you notice that the WHOIS information is inaccurate after the domain has been successfully transferred to Z.com, it is due to the different notation format of the registrar. For example, the address field is filled with the phone [...]

How to redirect HTTP to HTTPS automatically?

Once you have installed an SSL and the site can be reached via https:// properly, you may wish to make it accessible via https:// by default. Simply put, by typing yourdomainname.com in a web browser, visitors should be redirected to https://yournamedomain.com to access the site securely. You can force HTTP to HTTPS directly from cPanel, [...]

What are RP records?

Also known as a responsible person record, it is a type of DNS entry or resource record that stores the email address of the person responsible for the domain used to identify the responsible person for individual hostnames within the zone. Optionally, additional information such as phone number and address can issue in a TXT [...]

What is the symlink function in PHP?

A symlink (or soft link) is a built-in function in PHP used to create a symbolic link for an existing target. The symlink function creates a specific name link for the existing target. The target and link names are sent as parameters to the symlink function, returning True on success and False on failure. It [...]

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