Customers can easily cancel their invoices directly from their Z.com Client Area, allowing them to reorder with their preferred payment method or request a new invoice for renewals.
To cancel an invoice directly from the Z.com Client Area,
1. Go to our Sign-in page.
2. Enter your Email Address and Password, and proceed to log in.
3. On the left side of the top navigation bar, click on the Billing drop-down menu and click My Invoices or INVOICES directly.
4. Click on the Unpaid invoice in question to be redirected to the PDF version.
5. Click on the CANCEL INVOICE option to cancel that invoice.
Done!