Transfer my domain to Z.com

Transferring your domain to Z.com ensures you keep your remaining registration contract, with an extra year added at no cost. This article will provide a detailed guide on transferring your domain from another provider to Z.com.

We recommend using one provider for your domain name and hosting, as it makes managing your account easier and more efficient.

Note: There are two ways to transfer your domain to Z.com, depending on whether you are (a) a new or (b) an existing customer. Before proceeding, please ensure that the domain is unlocked, you have the domain EPP code, and the whois proxy is inactive.

 

 

(a) For new customers

1. Go to our website, click the Domain drop-down menu and click Domain Transfer.

2. Click Transfer Now.

3. Enter the domain before proceeding to Transfer to check for the domain transfer eligibility.

Note: If an error occurs after clicking Transfer, please review the Disclaimers list to check your domain transfer eligibility and determine what to do next, or contact us through our support channels for further assistance.

(b) For existing customers

1. Go to our Sign-in page. Enter your Email Address and Password, and proceed to log in.

2. On the left side of the top navigation bar, click on the Domains drop-down menu and click Transfer Domains to Us.

3. Enter the Domain Name and Authorization Code before proceeding to Add to Cart.

4. Once successfully Added, double-check the Order Summary on the right side of the page before clicking View Cart.

5. You will be redirected to the Review & Checkout page. Select your desired payment method (PayPal, Debit, or Credit Card), or click Checkout to finalise your order and payment.

After initiating the transfer request through your Z.com Client Area, the losing registrar will verify its validity. This may differ from one registry to another, so please check the transfer policy on your current registrar to complete and verify the domain transfer.

Common Errors in Domain Transfer

Here are a few reasons why a domain transfer might not proceed as expected:

• Incorrect or outdated contact information associated with the domain whois.
• Locked domain status at the current registrar.
• The Auth/EPP code provided is incorrect or invalid.
• The domain is in transfer lock status due to a domain contact update.
• Registrant contact details between the current registrar and the gaining registrar are mismatched.
• Domain is within the first 60 days of initial registration or a previous transfer.
• Pending disputes or legal issues related to the domain.
• Failure to verify the email transfer confirmation.
• Technical issues with the domain registry or registrar systems.
• Noncompliance with domain transfer policies set forth by ICANN or specific registries.

Types of registrations ineligible for transfer

Z.com supports certain TLDs for incoming domain transfers, but currently does not support the following.

.ac .am .art .audio .be .beer .best .blackfriday .blog .casa .click .co .cz .diet .fashion .fishing .fit .flowers .fun .game .garden .gift .global .guitars .help .hiphop .hiv .horse .hosting .id .in .juegos .kiwi .la .law .lol .london .luxe .mg .mom .mx .onl .online .org.sg .photo .poker .property .pw .qa .rich .rodeo .surf .tech .top .university .vegas .vip .vodka .wedding .work .ws .yoga

For more information, visit our full TLD updated price list of all supported domain extensions with pricing (including all domain single-year prices, registration, renewal, and transfer).

The transfer process for expired domains

Domain transfers are not allowed once a domain has expired. To successfully process the transfer in our system, please ensure the domain transfer is initiated at least 15 days before its expiration date.

NameServer Change: Required for Domain Transfer?

Transferring a domain does not require updating the NameServer. Proceed with the transfer without changing the NameServer during the ordering process. Otherwise, please note that updating the domain DNS/nameservers may require a propagation time of 24 to 48 hours before your website and emails resume service.

– If your domain already uses Z.com’s nameservers, you will not experience downtime. Once the transfer is completed, your website and services will continue functioning.

– If your website and email service are hosted by another provider, your domain nameservers must use current provider nameserver settings. These allow your website and its services to continue to function without downtime.

– If you update the NameServer to Z.com’s default after the transfer, your domain might face accessibility issues due to DNS propagation. To avoid this, update the NameServer before starting the transfer. Also, you cannot update DNS settings during the transfer process.

Default Nameserver 1: ns-wh1.web.z.com
Default Nameserver 2: ns-wh2.web.z.com

Transferring a domain does not mean transferring your website or services (e.g., email) together. The website and email communication are not affected and will still be online and running during the transfer process.

To achieve a smooth domain transition from another registrar to Z.com, please check our website here for more information.