Account Management

Two-factor authentication, also known as 2FA or two-step verification, is an optional feature designed to provide an extra layer of security preventing unauthorised access to your Z.com account by requiring two layers of identity verification: (the first layer) your Z.com account password and (the second layer) the authentication code.

1. Enable two-factor authentication

To enable two-factor authentication: 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. On the right side of the top navigation bar, click on the drop-down menu and click Security Settings.

4. By default, two-factor authentication is disabled. To enable it, click Click here to Enable to enable 2FA for your Z.com account.

5. Click Get Started >>.

6. Use an authenticator app like Google Authenticator or Duo to scan the QR code. Then, enter the 6-digit code the application generates to verify, and click Submit.

7. Done! Two-factor authentication is now enabled.

* Treat the backup code the same as you would your password. We recommend saving it with a password manager. If you cannot complete two-factor authentication, the backup code is needed to access your Z.com account.

2. Disable two-factor authentication

To disable two-factor authentication: 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. On the right side of the top navigation bar, click on the drop-down menu and click Security Settings.

4. Click here to Disable to disable 2FA for your Z.com account.

5. Enter your Z.com account password and click Disable Two-Factor Authentication.

6. Done! Two-factor authentication is now disabled.