Example :
How to set up an email or change my account settings.
- Help Center
- Web Hosting
- cPanel
- How do I get my cPanel username and password?
How do I get my cPanel username and password?
Note: Your cPanel username is not the email address you used to sign up for the hosting account. Each cPanel username is unique and has eight or more character strings to identify each account.
To view your cPanel username and IP Address:
1. Go to our Sign-in page.
2. Enter your Email Address and Password, and proceed to log in.
3. On your client dashboard, which is aligned with your web hosting service, click Log in to cPanel.
4. Upon reaching your cPanel dashboard, you will see your cPanel username below General Information > Current User.
5. You will see your IP address below General Information > Shared IP Address.
Note: There are two ways to change/reset/set your cPanel password, depending on whether you prefer to do so: (a) directly through your Z.com client area or (b) directly through the cPanel login page.
(a) To change/reset your cPanel password directly through your Z.com client area:
1. Go to our Sign-in page.
2. Enter your Email Address and Password, and proceed to log in.
3. Aligned with your web hosting service, click View Details.
4. Click Change Password on the left side under Actions.
5. Enter your desired new password in the New Password and Confirm New Password fields before clicking Save Changes.
(b) To reset your cPanel password directly through the cPanel login page:
1. Go to the cPanel login page.
2. Click Reset Password.
3. Enter your cPanel Username and click Reset Password.
4. Enter the Contact Email Address you used to register your Z.com account and click Send Security Code to receive the code to reset your password.