The Sitejet Builder interface is integrated with cPanel, allowing you to manage your domains and design websites seamlessly. With Sitejet Website Builder (CMS), you can easily customise your website or start from scratch. Each template is fully customisable, providing flexibility to tailor your website’s appearance. Designed for beginners, designers, agencies, and businesses, Sitejet offers a user-friendly drag-and-drop interface that makes website creation and management accessible without technical expertise. It also supports team collaboration, client access, and efficient project management. • Drag-and-drop interface: Users can easily add, remove, and rearrange elements without coding. • Over 140 responsive templates: A wide variety of customisable templates for different website types. • AI-driven content creation: Features an AI text generator and access to free stock images and videos. • SEO tools: Includes domain analysis through XOVI NOW and other SEO features. • Content management: Tools for easy management of text, images, and videos. • Integration options: Compatible with various third-party services for enhanced functionality. Build and launch competitive websites in no time from directly within cPanel at no extra cost.

The best tool for checking how much space you are using on your hosting account is the Disk Usage tool in cPanel. It is designed to help you monitor and manage your server storage space. Fundamentally, the disk usage tool quickly shows you where your usage comes from and helps you remove unnecessary data. Follow the steps below to learn how to use the cPanel disk usage tool. 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate Disk Usage under the Files area. 3. The main screen shows a graphical representation of your disk usage by file and folder name. Current usage is displayed with blue bars on the right column; longer bars represent higher usage.

Note: Email Accounts and Other Usage refers to the files outside your home directory that the system uses to store email metadata in the mail directory, cPanel core files, including deleted files within the trash folder.

4. Scroll down to sort directories by section. You can sort and view specific directories by name or disk usage in both MB (megabytes) and bytes*. *1 MB = 1,048,576 Bytes, 1 GB = 1,024 MB 5. To sort the file directory by size, click the Disk Usage option. Click > to expand and check the subdirectory beside each folder for more details. Based on the findings from the disk usage tool, we are now able to use the cPanel file manager to locate and clean up the large files saved on the server. To process your data cleanup, click on the specific folder link, and you will be redirected to the file manager area.

Note: Storing backups or video materials on your server is not recommended, as this may deplete disk resources.

The statistics section in cPanel is a key resource for monitoring your hosting account’s performance. It provides an overview of essential metrics, giving valuable insights into your account’s activity and resource usage. It helps you monitor bandwidth, email usage, and more to ensure your hosting account runs smoothly. 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, you will see a column of your cPanel statistics on the right. Here, you can locate your disk usage and database disk usage information. * Disk Usage and Database Disk Usage for each web hosting plan: The server total disk storage in your hosting plan is shared among files, email and other contents including the database disk usage. The database usage is part of your server plan total disk, usage may depend on how much space is utilized by other content within the service. Example: Disk Usage and Database Disk Usage Calculation Suppose your hosting plan provides 100 GB of total SSD storage (Business Plan). Total Disk Usage: 100 GB Here's how the usage is calculated: Disk Usage: 5.15 GB Databases usage: 428.8 MB (or 0.4188 GB) included Available Storage for Databases: • Reference the total available storage for the server plan, calculated as: 100 GB (total) - 5.15 GB (files and emails) + 0.4188 GB (database usage) = 95.2688 GB How Usage Displays: • Disk Usage: 5.15 GB / 100 GB • Database Disk Usage: 428.8 MB / 95.27 GB The following shows an example of the server disk and database disk usage statistics. Managing both file and database storage is essential to stay within the plan’s allocated limit. You may check out our guide on using the disk usage tool in cPanel. You may also click here to review the costs and features of all four of our web hosting plans.

Quick Summary • WordPress.org: A free, self-hosted solution available for installation via cPanel or manually through web hosting providers, offering full control and flexibility for those who want to customise their website and manage every aspect. • WordPress.com: This simplified, hosted solution, which you buy directly from WordPress, offers less control and customisation. It is excellent for beginners or those who prefer not to handle technical aspects. WordPress is a popular application that is used to develop a website. Thus, the distinction between WordPress.org and WordPress.com is often confusing due to domain name similarity: • WordPress.org (the CMS, managed by the nonprofit WordPress foundation): Anyone can download the open-source CMS for free from the application publisher’s official website from the application publisher's official website. This gives customers complete control over website development. This is also called self-hosted WordPress. It means downloading the WordPress software and installing it on your own web hosting server (e.g., cPanel). The customer may have to process this. You are also responsible for updating, maintaining, and securing your website. You must find your own hosting provider (e.g., Z.com). • WordPress.com (a private hosting service provider): They are a private company that also owns plugins like Akismet and WooCommerce. Their services, like managing WordPress websites, use a modified version of WordPress CMS. It is easier to set up, but you will have less control over your website’s content. They handle your website hosting, security, and maintenance tasks. You can start for free, but WordPress website advanced customisation features (like custom domains, more storage, plugins, and themes) require a premium plan.

You can install web applications such as WordPress, Magento, Joomla, and Drupal directly through your web hosting’s cPanel.    

1. Install WordPress

To install WordPress: 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, click WP Toolkit. 3. Click Install WordPress. 4. You will be prompted to choose your installation options according to your preference. Fill in the fields and choose from the drop-down menu for all 4 (General, WordPress Administrator, Database, and Automatic Update Setting) sections. Click Install once done. 5. cPanel will install WordPress for you. Once the installation is complete, you will be prompted to install plugins now, or you can do it later. Done!

2. Install Magento, Joomla, and Drupal

To install Magento, Joomla, and Drupal: 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate Installatron Applications Installer under Software. 3. Use the Search for an application search box, or scroll down to locate Drupal and Joomla under Apps for Content Management and Magento under Apps for e-Commerce and Business. 4. Click + Install Application for the application you want to install. Done!

A subdomain is an extension of your domain that helps you organise content and expand your business offerings. It allows you to create standalone pages or functions, like a blog or online store. You can remove a subdomain directly via the cPanel of your web hosting. 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate Domains under Domains. 3. Aligned with the subdomain, click Manage. 4. Click Remove Domain. 5. Confirm the removal by clicking Yes, Remove This Domain. 6. Done! Once the subdomain is removed, you will receive a success notification at the top right corner.

A subdomain is an extension of your domain that helps you organise content and expand your business offerings. It allows you to create standalone pages or functions, like a blog or online store. You can add a subdomain directly via the cPanel of your web hosting. 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate Domains under Domains. 3. Click Create A New Domain. 4. Here, you can add the subdomain, for example, blog.example.com. You may replace the word blog with any word for your subdomain preference. * Adding a subdomain will allow you to create an additional independent website without additional cost. For example: www.example.com - main website www.blog.example.com - an additional website using a subdomain (blog)

Note: To separate the main domain and subdomain root directory, ensure that the Share document root option is unchecked*. Once you have done this, click Submit to create the subdomain.

Once the subdomain is added, your domain list will look like this.

cPanel security measures have been implemented to limit or avoid unauthorised access. When you are unable to access your cPanel dashboard, check various reasons below and check the recommendation on how to fix the login issue: • The login is invalid. The [The Log-in is invalid] error means your cPanel Username or Password is incorrect. Please ensure your cPanel username or Password is correct and try to log in again. If you need assistance retrieving your cPanel username and password, click here. • Your Login Session is expired. Due to security reasons, a file manager session expires after a certain period. If you encounter an error after a period of inactivity, clearing the browser's cache and cookies is an important first step to resolve session expired errors. You may also access the cPanel file manager using another browser. • Your IP address has changed. Please log in again. You may encounter this error when: - Your internet service provider (ISP) assigned a dynamic IP address. - When you log in to your cPanel account from 2 different devices that use different IP addresses. - You use a proxy IP or VPN. Why do we encounter a “Your IP Has Changed” cPanel Error? This setting has been implemented to validate IP addresses for login security. This prevents attackers from capturing cPanel sessions to gain access to your dashboard. Once the system detects that your IP abruptly changes, you will automatically log out of your cPanel. How To Fix “Your IP Has Changed” cPanel login Error? Clear your browser's cache and history, or re-login to your cPanel from another browser. However, if you keep encountering the issue, you must check your computer to ensure that you are using a static IP address network connection, not using any VPN or proxy IP, and are not logged in to your cPanel from multiple devices.

Note: Your cPanel username is not the email address you used to sign up for the hosting account. Each cPanel username is unique and has eight or more character strings to identify each account.

To view your cPanel username and IP Address: 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. On your client dashboard, which is aligned with your web hosting service, click Log in to cPanel. 4. Upon reaching your cPanel dashboard, you will see your cPanel username below General Information > Current User. 5. You will see your IP address below General Information > Shared IP Address.

Note: There are two ways to change/reset/set your cPanel password, depending on whether you prefer to do so: (a) directly through your Z.com client area or (b) directly through the cPanel login page.

(a) To change/reset your cPanel password directly through your Z.com client area: 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. Aligned with your web hosting service, click View Details. 4. Click Change Password on the left side under Actions. 5. Enter your desired new password in the New Password and Confirm New Password fields before clicking Save Changes. (b) To reset your cPanel password directly through the cPanel login page: 1. Go to the cPanel login page. 2. Click Reset Password. 3. Enter your cPanel Username and click Reset Password. 4. Enter the Contact Email Address you used to register your Z.com account and click Send Security Code to receive the code to reset your password.

Once you confirm that your web hosting service is active, you can access your cPanel to create your website or email. There are two ways to access the cPanel for your hosting account: (a) a direct login URL and your (b) Z.com Client Area. We recommend accessing the cPanel via your Client Area, but sometimes, using the direct login URL is preferable. For example, when you want your website designer to work on your website without granting them direct access to your Client Area.

Note: You can view your cPanel server shared IP address upon reaching your cPanel dashboard below General Information > Shared IP Address.

(a) A direct login URL 1. Input the IP address or domain and the 2083 service port in your preferred browser (e.g. http://163.44.242.16:2083 or http://example.com:2083). 2. Enter your cPanel Username and Password. 3. Click Log in. (b) Z.com Client Area 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. Aligned with your web hosting service, click Log in to cPanel.