The guide video is available for your reference:   Domain redirection lets you automatically forward visitors from one domain or webpage to another destination URL. This is useful when redirecting traffic to a new website, maintaining multiple domains, or guiding visitors to updated content. In cPanel, you can easily configure domain redirection through the Redirects feature without requiring advanced technical knowledge. This guide will show you how to set up domain redirection in cPanel. Note: • Ensure that you have an active web hosting plan with access to cPanel. If you do not yet have one, you can compare the available plans that we currently offer on our Web Hosting page and choose the one that best suits your needs. • Domain redirection may take some time to apply due to DNS propagation. • Ensure that the domain is properly pointed to your hosting service before configuring the redirect. • Redirect loops or incorrect destination URLs may cause the website to become inaccessible. It is recommended to verify the destination URL before saving the redirect settings. • Redirecting a domain does not transfer website files or hosting content; it only forwards visitors to another URL. • Existing redirects cannot be modified directly. To make changes to a redirect, you will need to delete the existing redirect and create a new one. 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate Redirects under Domains. 3. On the Redirects page, you should see two different sections. Add Redirect: ※ Use this section to create a new domain redirect. Current Redirects: ※ This section displays all existing redirects that have already been set up. 4. To set up domain redirection, scroll back up to the Add Redirect section. Configure the following settings: • Type: From the drop-down menu, choose either a Permanent (301) redirect for a permanent URL change, or a Temporary (302) redirect for short-term purposes, such as website maintenance or temporary website migration. • https?://(www.)?: Select the domain you want to apply the redirect to. Choose your domain (linked to the cPanel account) to apply the redirect only to your website, or select ** All Public Domains ** to apply it across all available domains on the server. • / Directory: Also known as the folder path. This field specifies the folder to redirect to. You can safely leave it blank to apply the redirect to your entire website. • Redirects to: This refers to the destination URL where visitors will be redirected to after accessing the source URL. Enter the full destination URL to which you would like visitors redirected (e.g., mybrand.com). • www. redirection: Choose how your domain handles the www version. - Only redirect with www.: Redirects only the www version of your domain. - Redirect with or without www.: Redirects both www and non-www versions (recommended). - Do Not Redirect www.: Keeps both versions separate with no redirection. *Wild Card Redirect: This selection is optional. Leave this selection unchecked for standard domain redirection. Enable it only if you want all files within a directory to follow the same path on the destination website. 5. Once done, click Add. 6. Done! Successfully setting up domain redirection should look like the following, with the redirects added successfully prompt. You may click Go Back to return to the Redirects page. 7. Scroll down to the Current Redirects section to view all existing redirects and their configuration settings. You can also Delete any redirect from this section if needed. Note: Even after deleting a redirect, some visitors may still experience it due to cached browser data. In such cases, clearing the web browser cache may help remove the stored redirect.

Expanding your hosting capabilities starts with successfully linking a new domain to your account. By adding a domain, you can manage multiple independent websites—each with its own unique content, email addresses, and configurations—all from a single dashboard. This is an efficient way to host various projects, business brands, or client sites without the cost of multiple hosting plans. Note: Please ensure your current hosting package supports "Addon Domains." If you have reached your limit, you may need to upgrade your plan to accommodate more websites. Before or after adding your new domain to cPanel, ensure the domain’s nameservers are updated to Z.com’s nameserver: ns-wh1.web.z.com ns-wh2.web.z.com Step 1: Access Your cPanel Dashboard Log in to your Z.com account to access the main dashboard. Navigate to the Your Active Products/Services section. Locate your hosting plan (e.g., Web Hosting - Starter) in the list. Click the Log in to cPanel button to be automatically redirected to your hosting management interface. Step 2: Open the Domains Interface Once inside the cPanel dashboard, you need to locate the domain management tool. Scroll down to the Domains section of the dashboard. Click on the Domains icon (the globe graphic) to proceed to the next screen. Step 3: Initiate Domain Creation On the Domains list page, you will see your existing domains. Click the blue button labeled Create A New Domain located on the right side of the interface. Step 4: Configure Domain Settings In this final step, you will enter your domain details and set up its file directory. 1. Domain Name: Type your new domain name (e.g., example.com) in the Domain text box. 2. Share document root: Uncheck this box. Leaving this unchecked ensures your new domain has its own separate folder, preventing it from showing the same content as your main website. 3. Document Root: Once the box is unchecked, cPanel will automatically suggest a directory path. This is where you will upload your new website's files. 4. Subdomain: cPanel automatically creates a subdomain entry for technical routing; you can generally leave this as the default value. What is a Temporary Domain? A temporary domain allows you to create and view your website before you have officially added or registered a domain. • Development & Testing: You can build and design your website in a live environment without needing a live, registered URL. • DNS Propagation: It is useful for viewing your site’s progress while waiting for your actual domain's nameservers to update or propagate globally. • Previewing: It provides a functional link to check your layout and features before your project officially goes live. How to use it You would select the radio button for Temporary Domain instead of Registered Domain. However, for a standard website setup where you already own the domain name, you should keep Registered Domain selected. Important Limitations Please note that cPanel does not support the following features for accounts using a temporary domain: • DNS Management: You cannot edit DNS records. • Email Services: Standard email functionality is disabled. • SEO Tools: Search Engine Optimization features are unavailable. Reference: https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-glossary/#temporary-domain Step 5: Finalize the Setup Once you have filled in your domain details—whether you chose a Registered Domain or a Temporary Domain—you must save your changes to complete the process. Submit: Click the blue Submit button if you are finished and want to return to your domain list. Submit and Create Another: Click this button if you have additional domains to add and want to refresh the form immediately for a new entry. Once you have clicked the submit button, you will be redirected back to the Domains list page. A green success notification will appear in the top-right corner to confirm that the process is complete. Domain List Update: Your new domain will now appear in the list below, showing its directory location and current redirection status.

Changing the primary domain in your Z.com client area updates how the domain is displayed in cPanel but does not affect your website’s content. If you want your website content to reflect the new primary domain, you must modify it manually through cPanel.

Note: Changing the primary domain will also update usernames for any email, FTP, or web disk accounts associated with the domain. However, the files stored on the server, such as those uploaded via FTP or web disk*, will remain unchanged.

*Refers to storage spaces where files are uploaded or managed through FTP (file transfer protocol) or web disk. These include website files, documents, or other data stored on your hosting server. However, this is separate from the content visible on your website.    

1. Change the cPanel primary domain name only

Note: Changing the primary domain updates the domain name linked to the directory, but all previously uploaded files remain intact. No files will be deleted or moved.

Please refer to this guide to change your cPanel primary domain name.

2. Modify files after changing the cPanel primary domain name

*The following guide uses the example of changing from oldprimarydomain.com to newprimarydomain.com.

Note: Please back up your website files before deleting anything from the public_html directory in cPanel. This will help prevent any loss of important data.

1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate File Manager under Files. 3. In the File Manager, navigate to the directory where your files are stored (usually under public_html for the main website files). 4. This is where you can manage the files related to your website, including content and scripts. You can: • Edit files: Right-click on the file and select Edit or Code Edit. • Upload new files: Click the Upload button at the top and select the files from your computer. • Delete or move files: Right-click and choose Delete or Move to organise your files.

Note: To upload multiple files, first compress them into a single zip file. Once zipped, upload the file to the manager.

5. The following screenshot shows that test file.png is not deleted or moved even after the new primary domain (newprimarydomain.com) is successfully changed. In that case, right-click on the file and select Delete. 6. A confirmation dialogue will appear asking if you want to delete the file. You can skip the trash and permanently delete it or move it to the trash. Once done, click Confirm. 7. Done! The file will be deleted from public_html, and if moved to trash, it can be restored from the Trash folder in File Manager if needed.

You can change your cPanel primary domain name directly from the Z.com Client Area. However, this feature is only available for paid web hosting plans. Customers using the free web hosting service cannot change their primary domain name. Updating your primary domain name can be helpful if you have rebranded, switched domains, or want to associate your hosting account with a different website. Note: Before changing your primary domain name, ensure you have created a backup for security to prevent losing your website’s data. You may click here for a guide on creating backups in cPanel. 1. Go to our Sign-in page. 2. Enter your Email Address and Password, and proceed to log in. 3. Aligned with your web hosting service, click Manage Product. 4. Click Change Primary Domain on the left side under Actions. 5. Enter the new primary domain name you want to change for the cPanel, then click Save Changes. Done! Successfully changing the primary domain name should look like the following. The primary domain name on top should be changed accordingly as well.

A subdomain is an extension of your domain that helps you organise content and expand your business offerings. It allows you to create standalone pages or functions, like a blog or online store. You can remove a subdomain directly via the cPanel of your web hosting. 1. Access cPanel directly through your Z.com account. 2. Once you have reached the cPanel dashboard, locate Domains under Domains. 3. Aligned with the subdomain, click Manage. 4. Click Remove Domain. 5. Confirm the removal by clicking Yes, Remove This Domain. 6. Done! Once the subdomain is removed, you will receive a success notification at the top right corner.