How to add a Business Email account

The number of accounts in the context of Business Email refers to the total count of individual email accounts associated with the Business Email service. Each account corresponds to a unique user or entity with a designated email address and access credentials.

Customers with the existing Business Email plan can add more accounts directly from the Z.com Client Area using the steps below.

1. Go to our Sign-in page.

2. Enter your Email Address and Password, and proceed to log in.

3. Aligned with your Business Email service, click View Details.

4. Click Buy More Accounts on the left side under Actions.

5. Enter the total number of accounts (*including current account/s) and click Click to Continue >>.

6. Review the new configuration in the Description section and select your desired payment method. Then click Click to Continue >> to finalise your order and payment.

What is the price for an additional account?

The price for an additional account is calculated on a prorated basis, aligning with the service’s initial start date. This means you only pay for the portion of the billing cycle that remains when the new account is added. The exact price would depend on the cost of the full billing cycle for one account and the time left in that cycle when the new account is added.