Example :
How to set up an email or change my account settings.
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- I’m unable to access cPanel. How can I resolve this?
I’m unable to access cPanel. How can I resolve this?
cPanel security measures have been implemented to limit or avoid unauthorised access. When you are unable to access your cPanel dashboard, check various reasons below and check the recommendation on how to fix the login issue:
• The login is invalid.
The [The Log-in is invalid] error means your cPanel Username or Password is incorrect. Please ensure your cPanel username or Password is correct and try to log in again. If you need assistance retrieving your cPanel username and password, click here.
• Your Login Session is expired.
Due to security reasons, a file manager session expires after a certain period. If you encounter an error after a period of inactivity, clearing the browser’s cache and cookies is an important first step to resolve session expired errors. You may also access the cPanel file manager using another browser.
• Your IP address has changed. Please log in again.
You may encounter this error when:
– Your internet service provider (ISP) assigned a dynamic IP address.
– When you log in to your cPanel account from 2 different devices that use different IP addresses.
– You use a proxy IP or VPN.
Why do we encounter a “Your IP Has Changed” cPanel Error?
This setting has been implemented to validate IP addresses for login security. This prevents attackers from capturing cPanel sessions to gain access to your dashboard. Once the system detects that your IP abruptly changes, you will automatically log out of your cPanel.
How To Fix “Your IP Has Changed” cPanel login Error?
Clear your browser’s cache and history, or re-login to your cPanel from another browser. However, if you keep encountering the issue, you must check your computer to ensure that you are using a static IP address network connection, not using any VPN or proxy IP, and are not logged in to your cPanel from multiple devices.